{"id":179531,"date":"2019-02-22T09:12:58","date_gmt":"2019-02-22T14:12:58","guid":{"rendered":"https:\/\/www.ntegrait.com\/apple-tech-tip-how-to-recover-a-file-you-forgot-to-save\/"},"modified":"2019-02-22T09:12:58","modified_gmt":"2019-02-22T14:12:58","slug":"apple-tech-tip-how-to-recover-a-file-you-forgot-to-save","status":"publish","type":"post","link":"https:\/\/ntegrait.com\/apple-tech-tip-how-to-recover-a-file-you-forgot-to-save\/","title":{"rendered":"Apple Tech Tip: How To Recover A File You Forgot To Save"},"content":{"rendered":"

\"Apple<\/p>\n

It happens to the best of us. You\u2019ve invested serious time and effort into a Microsoft Office file for an upcoming presentation. You may even be moments away from finishing your work. Then it happens: your Mac goes down, hard. Maybe the power goes out, or maybe you get the dreaded \u201cSad Mac\u201d screen of death.<\/p>\n

You know it\u2019s been next to forever since you manually saved the file.\u00a0Worst<\/span>\u00a0case scenario, your presentation or executive meeting is just hours (or even minutes) away. What do you do?<\/p>\n

Step One: Check the Auto-recover Pane<\/h2>\n

First things first: don\u2019t panic. As soon as your Mac is up and running again, go ahead and open the Microsoft Office application you were using. Often, Word or Excel or whatever program you\u2019re using can sense that it has crashed. If that\u2019s the case, it should have saved an Auto-recover version of the document and will ask you if you want to view it when you first open the program. You might get a pop-up asking you this question, or you may see various files listed in the Auto-recover pane on the left side of the program window.<\/p>\n

If you see an option like this, try it. Chances are you\u2019ll get back a version of your document that\u2019s only missing 5, maybe 10, minutes of your work. Congratulations, you\u2019re back in business.<\/p>\n

Step Two: Dive Deeper<\/h2>\n

If you tried step one but don\u2019t see an Auto-recover pane and don\u2019t receive a pop-up, there\u2019s still one more thing to try. At this point there\u2019s no guarantee that your work is still available, but there is still a chance. Your Office program may have saved an Auto-recover file deep in the recesses of your hard drive, but it\u2019s having trouble telling you about it. It\u2019s possible to manually locate the file following these steps.<\/p>\n

    \n
  1. Open Finder and select the\u00a0Users<\/strong>\u00a0folder.<\/li>\n
  2. You should see your username. Click on it.<\/li>\n
  3. Then click on the\u00a0Library<\/strong>\u00a0folder.<\/li>\n
  4. Next, select the\u00a0Containers<\/strong>\u00a0folder.<\/li>\n
  5. Within the Containers folder, you should see folders named\u00a0com.microsoft.Word<\/span><\/strong>\u00a0(and\u00a0com.microsoft.Excel<\/span><\/strong>, and so on). Look for the folder with the name corresponding to the Office program that crashed on you. You\u2019ve now located the folders where Office stores behind-the-scenes folders, so you\u2019re almost there.<\/li>\n
  6. Now click on the\u00a0Data<\/strong>\u00a0folder, and within that click on the\u00a0Library<\/strong>\u00a0folder.<\/li>\n
  7. Within the Library folder, open\u00a0Preferences<\/strong>, and finally,\u00a0AutoRecovery<\/span><\/strong>.<\/li>\n<\/ol>\n

    If you\u2019re lucky, you\u2019ll find a file within that folder with a similar name to the one that you were working in. Now, you won\u2019t be able to open it just by clicking on it, because it has a different file extension. Instead, right-click, choose \u201cOpen with\u2026\u201d, and select the Office program you need. Or rename the file, giving it the proper extension (.docx<\/span>\u00a0for Word,\u00a0.<\/span>pptx<\/span>\u00a0for PowerPoint, and so on).<\/p>\n

    Hopefully one of these two methods enabled you to recover your file. If not, it\u2019s time to contact IT support. They may be able to further troubleshoot beyond the scope of this guide.<\/p>\n","protected":false},"excerpt":{"rendered":"

    It happens to the best of us. You\u2019ve invested serious time and effort into a Microsoft Office file for an upcoming presentation. You may even be moments away from finishing your work. Then it happens: your Mac goes down, hard. 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