{"id":179541,"date":"2019-03-21T04:31:00","date_gmt":"2019-03-21T09:31:00","guid":{"rendered":"https:\/\/www.ntegrait.com\/why-is-itsm-important-for-local-business\/"},"modified":"2019-03-21T04:31:00","modified_gmt":"2019-03-21T09:31:00","slug":"why-is-itsm-important-for-local-business","status":"publish","type":"post","link":"https:\/\/ntegrait.com\/why-is-itsm-important-for-local-business\/","title":{"rendered":"Why Is ITSM Important For Local Business?"},"content":{"rendered":"

\"ITSM\"<\/p>\n

With today\u2019s businesses moving a large portion of their information technology operations to the cloud, having holistic IT services management is more important than ever before. Making this shift provides organizations with an unprecedented level of flexibility, and cloud solutions are generally more affordable. However, you may find that you\u2019re introducing a greater level of complexity as you bring on additional integrations and cloud-based solutions. Having a trusted IT services management partner allows you to focus on the core growth of your business while shifting the bulk of responsibility for IT operations to your services management team. See how making this move helps local businesses thrive.<\/p>\n

What is ITSM?<\/h2>\n

Information Technology Services Management<\/a>\u00a0(ITSM) goes by a variety of different titles. You may hear this referred to as managed services, IT outsourcing, IT consulting and more \u2014 but it all boils down to finding a partner with the technical expertise to support your organization\u2019s IT operations. Internal IT teams often retain responsibility for setting strategy and oversight, while the more tedious daily processes and larger integrations are moved offsite to your partner\u2019s teams. This allows you\u00a0access<\/span>\u00a0to a broader team of professionals with expertise in a variety of different platforms, infrastructure setups and methodologies.<\/p>\n

How Does ITSM Help My Local Business?<\/h2>\n

As businesses grow, their technical challenges become increasingly complex and are often more than one or two IT professionals can handle internally. Working with an\u00a0IT services management<\/a>\u00a0organization allows you to reduce inefficiencies in your business and reduce the workload on key technical staff. You\u2019ll find enhanced operational efficiency and reduced operating costs, along with a vastly improved customer experience for your internal users and customers. With an external review of your software implementations, you are likely to enjoy enhanced access control and governance of your crucial business systems. Your IT services management professionals are also able to help bring consistency to your process and automate them whenever possible. You\u2019ll find that your teams are able to collaborate more fluidly \u2014 both internally and with your customers or vendors.<\/p>\n

What Types of Services Does an ITSM Offer?<\/h2>\n

The wide scope of the landscape \u2014 where there are thousands of solutions for each IT project \u2014 simply requires knowledge that is too broad for a single, small team. ITSM helps your local business by helping weed through some less-than-ideal solutions to find exactly the options that are right for your business.<\/p>\n

This could include providing a range of platforms and services:<\/p>\n