{"id":179676,"date":"2020-05-16T12:05:00","date_gmt":"2020-05-16T17:05:00","guid":{"rendered":"https:\/\/www.ntegrait.com\/did-you-really-reply-all-on-that-last-email\/"},"modified":"2020-05-16T12:05:00","modified_gmt":"2020-05-16T17:05:00","slug":"did-you-really-reply-all-on-that-last-email","status":"publish","type":"post","link":"https:\/\/ntegrait.com\/did-you-really-reply-all-on-that-last-email\/","title":{"rendered":"Did You Really \u201cReply All\u201d On That Last Email?"},"content":{"rendered":"
Do never-ending reply-all threads emails put a damper on your business chewing up precious time and resources? The good news is, Microsoft rolled out Reply-All-Storm Protection to all Microsoft Office 365 users, an update announced in 2019 that seeks to ease the email disruption to business continuity. Microsoft is finally subduing the dreaded Reply-All function. Your office workers can now rejoice! Last year, at the Microsoft Ignite conference,\u00a0Microsoft announced<\/a>\u00a0it would work on a feature that would help prevent Reply-All email storms on Microsoft 365 Exchange email servers. Microsoft says the \u201cReply-All-Storm Protection\u201d feature will block all email threads with more than 5,000 recipients that have generated more than 10 Reply-All sequences within the last 60 minutes.<\/p>\n <\/p>\n When a Reply-All mail storm happens in your organization, it can easily disrupt business continuity. In worst-case scenarios, it can throttle the rest of your organization\u2019s email for a significant period. Emails already\u00a0drain 5 hours of worker\u2019s time\u00a0<\/a>every day without having email servers slowing down or crashing. What happens if the number of recipients in an email chain is large when multiple employees hit the Reply-All button, then the ensuing event generates massive amounts of traffic that will either slow down or crash email servers. Events like this happen almost all the time sometimes because a few employees participating and amplifying Reply-All storms are using this as a prank. Microsoft itself has also fallen victim to Reply-All email storms on at least two occasions, the first in\u00a0January 2019<\/a>, and a second in\u00a0March 2020<\/a>. The Microsoft Reply-All email storms included more than 52,000 employees, who ended up clogging the company\u2019s internal communications for hours.<\/p>\n Reply-All Storm Protection in some ways sounds pretty simple, but there\u2019s some pretty cool stuff going on in the cloud, that makes this possible: When Microsoft detects what looks like it might become a Reply-All storm, anyone who subsequently attempts to reply to everyone will get a Non-Delivery-Receipt (NDR) message back instead. This basically tells them to stop trying to Reply-All to the thread. Once the feature gets triggered, Exchange Online will block all replies in the email thread for the next four hours, preventing email servers from crashing or slowing down. This feature allows servers to prioritize actual emails and shut down the Reply-All storm.<\/p>\n Over time, as Microsoft gathers usage telemetry and customer feedback, they expect to tweak, fine-tune, and enhance the Reply-All Storm Protection feature to make it even more valuable to a broader range of Microsoft 365 customers. Microsoft said future updates are expected as they will continue working on the functionality going forward, promising to add controls for Exchange admins so they can set their own storm detection limits. Other planned features also include Reply-All storm reports and real-time notifications to alert administrators of an ongoing email storm so that they can keep an eye on the email server\u2019s status for possible slowdowns or crashes. \u201cHumans still behave like humans no matter which company they work for,\u201d\u00a0the Exchange team said<\/a>. \u201cWe\u2019re already seeing the first version of the feature successfully reduce the impact of reply all storms within Microsoft.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":" Office Workers Rejoice: Microsoft is Finally Subduing the Dreaded\u2019 Reply All\u2019 Do never-ending reply-all threads emails put a damper on your business chewing up precious time and resources? The good news is, Microsoft rolled out Reply-All-Storm Protection to all Microsoft Office 365 users, an update announced in 2019 that seeks to ease the email disruption…<\/p>\n","protected":false},"author":5,"featured_media":159349,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[8],"tags":[64],"class_list":["post-179676","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","tag-techbytes"],"acf":[],"yoast_head":"\nThe Flow On Effect of Reply-All Email Storms<\/h3>\n
How Reply-All Storm Protection Works<\/h3>\n
Further Updates Expected<\/h3>\n