{"id":179684,"date":"2020-06-28T12:40:00","date_gmt":"2020-06-28T17:40:00","guid":{"rendered":"https:\/\/www.ntegrait.com\/convert-a-user-mailbox-to-a-shared-mailbox-in-microsoft-365\/"},"modified":"2020-06-28T12:40:00","modified_gmt":"2020-06-28T17:40:00","slug":"convert-a-user-mailbox-to-a-shared-mailbox-in-microsoft-365","status":"publish","type":"post","link":"https:\/\/ntegrait.com\/convert-a-user-mailbox-to-a-shared-mailbox-in-microsoft-365\/","title":{"rendered":"Convert a User Mailbox to a Shared Mailbox in Microsoft 365"},"content":{"rendered":"<h2>How to Convert a User Mailbox to a Shared Mailbox in Microsoft 365<\/h2>\n<p>After converting your regular mailbox to a shared mailbox in Microsoft 365, you retain all your existing calendars and email. The only difference is that it will be visible to several people. You can convert your shared mailbox back to private in the future. It promotes teamwork and convenience.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/ntegrait.com\/wp-content\/uploads\/2020\/06\/How-to-Convert-a-User-Mailbox-to-a-Shared-Mailbox-in-Microsoft-365.png\" alt=\"How to Convert a User Mailbox to a Shared Mailbox in Microsoft 365\" width=\"100%\" \/><\/p>\n<p>Some of the most important things to know when converting from user mailbox to shared mailbox include:<\/p>\n<ul>\n<li>The user mailbox you wish to convert must have a license -assigned to it before you can convert it to a shared mailbox. If it does not, you may not find the option to convert it. If you removed the license, add it back first. You can remove it back later.<\/li>\n<li>Do not delete your old user\u2019s account as you will need it to anchor your shared mailbox<\/li>\n<li>With a shared mailbox, you can enjoy up to 500GB of data without a license. If you want more data, you must have a license assigned.<\/li>\n<\/ul>\n<p>You can convert regular mailbox to shared mailbox by following these steps:<\/p>\n<ol>\n<li>Find the Admin option after logging in to your Microsoft 365 account<\/li>\n<li>Find the option \u2018Active Users\u2019 under the Admin option<\/li>\n<li>Choose the user you wish to convert and click on the option \u2018Mail Settings\u2019<\/li>\n<li>Click \u2018Convert to shared mailbox.\u2019<\/li>\n<li>Click \u2018Convert\u2019 to finish the process<\/li>\n<\/ol>\n<h3><span style=\"font-size: 1.125rem\">Using<\/span><span style=\"font-size: 1.125rem\"> the Exchange Admin Center<\/span><\/h3>\n<ol>\n<li>Find the option \u2018Exchange Admin Center<\/li>\n<li>Click on the option \u2018Recipients\u2019 and then \u2018Mailboxes.\u2019<\/li>\n<li>Find the user mailbox and select \u2018Convert\u2019 under \u2018Convert to shared mailbox.\u2019<\/li>\n<li>If the mailbox is less than 50GB, remove the license from the user. Stop paying for it, but do not delete your user\u2019s account. If you are converting it for a previous employee, check to ensure that they have no other way of logging in.<\/li>\n<\/ol>\n<h3>Converting the Mailbox of Deleted User<\/h3>\n<p>If you wish to convert the mailbox of a deleted user, follow these steps to complete the process:<\/p>\n<ol>\n<li>Restore the deleted account<\/li>\n<li>Ensure that it has an assigned Microsoft 365 license<\/li>\n<li>Reset the password and wait for the mailbox to be created again<\/li>\n<li>Convert it to a shared mailbox and remove the license from the user mailbox<\/li>\n<li>Start adding members<\/li>\n<\/ol>\n<h3>Converting a Shared Mailbox to a Regular Mailbox<\/h3>\n<p>You can convert your shared mailbox back to a regular mailbox by following these steps:<\/p>\n<ol>\n<li>Login to your account as admin and find the Microsoft 365 Admin Center<\/li>\n<li>Click \u2018Exchange\u2019<\/li>\n<li>Find the options \u2018Recipients\u2019 and then \u2018Shared\u2019<\/li>\n<li>Click on the shared mailbox<\/li>\n<li>Click \u2018Convert\u2019<\/li>\n<li>Click \u2018Convert to regular mailbox.\u2019<\/li>\n<li>You will receive a warning message asking for confirmation.<\/li>\n<li>Click \u2018Yes\u2019<\/li>\n<\/ol>\n<p>You must assign a license for the mailbox after conversion. You must also reset the password. The conversion can take a lot of time. When it is done, you will receive a completion message. Click \u2018Close.\u2019<\/p>\n<p>After signing into Microsoft 365 again, you will find all the data from your shared mailbox.<\/p>\n<p>In conclusion, <a href=\"https:\/\/www.intelice.com\/microsoft-office-365\/\">Microsoft 365<\/a> is great for both regular and shared mailboxes. They all have unique features and benefits. A shared mailbox is an inbox type that allows you and other members of your team to send and receive emails from a similar address. It is a great option for companies that wish to promote teamwork. Since all members can respond to emails in the address, sharing work is easy.<\/p>\n<p>If you wish to switch from user to shared mailbox, you can complete the process in a few simple steps. During the migration process, your data remains secure and integrated.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>How to Convert a User Mailbox to a Shared Mailbox in Microsoft 365 After converting your regular mailbox to a shared mailbox in Microsoft 365, you retain all your existing calendars and email. The only difference is that it will be visible to several people. You can convert your shared mailbox back to private in&hellip;<\/p>\n","protected":false},"author":5,"featured_media":159362,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[8],"tags":[64],"class_list":["post-179684","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","tag-techbytes"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Convert a User Mailbox to a Shared Mailbox in Microsoft 365 - IT Services in Virginia<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ntegrait.com\/convert-a-user-mailbox-to-a-shared-mailbox-in-microsoft-365\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Convert a User Mailbox to a Shared Mailbox in Microsoft 365 - IT Services in Virginia\" \/>\n<meta property=\"og:description\" content=\"How to Convert a User Mailbox to a Shared Mailbox in Microsoft 365 After converting your regular mailbox to a shared mailbox in Microsoft 365, you retain all your existing calendars and email. 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You can convert your shared mailbox back to private in&hellip;\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.ntegrait.com\/convert-a-user-mailbox-to-a-shared-mailbox-in-microsoft-365\/\" \/>\n<meta property=\"og:site_name\" content=\"IT Services in Virginia\" \/>\n<meta property=\"article:published_time\" content=\"2020-06-28T17:40:00+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.ntegrait.com\/wp-content\/uploads\/2020\/06\/How-to-Convert-a-User-Mailbox-to-a-Shared-Mailbox-in-Microsoft-365.png\" \/>\n<meta name=\"author\" content=\"Steve West\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Steve West\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.ntegrait.com\/convert-a-user-mailbox-to-a-shared-mailbox-in-microsoft-365\/\",\"url\":\"https:\/\/www.ntegrait.com\/convert-a-user-mailbox-to-a-shared-mailbox-in-microsoft-365\/\",\"name\":\"Convert a User Mailbox to a Shared Mailbox in Microsoft 365 - IT Services in Virginia\",\"isPartOf\":{\"@id\":\"https:\/\/www.ntegrait.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.ntegrait.com\/convert-a-user-mailbox-to-a-shared-mailbox-in-microsoft-365\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.ntegrait.com\/convert-a-user-mailbox-to-a-shared-mailbox-in-microsoft-365\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/ntegrait.com\/wp-content\/uploads\/2020\/06\/How-to-Convert-a-User-Mailbox-to-a-Shared-Mailbox-in-Microsoft-365-1.png\",\"datePublished\":\"2020-06-28T17:40:00+00:00\",\"dateModified\":\"2020-06-28T17:40:00+00:00\",\"author\":{\"@id\":\"https:\/\/www.ntegrait.com\/#\/schema\/person\/33156c118f002b88019c3fc70441bf79\"},\"breadcrumb\":{\"@id\":\"https:\/\/www.ntegrait.com\/convert-a-user-mailbox-to-a-shared-mailbox-in-microsoft-365\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.ntegrait.com\/convert-a-user-mailbox-to-a-shared-mailbox-in-microsoft-365\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.ntegrait.com\/convert-a-user-mailbox-to-a-shared-mailbox-in-microsoft-365\/#primaryimage\",\"url\":\"https:\/\/ntegrait.com\/wp-content\/uploads\/2020\/06\/How-to-Convert-a-User-Mailbox-to-a-Shared-Mailbox-in-Microsoft-365-1.png\",\"contentUrl\":\"https:\/\/ntegrait.com\/wp-content\/uploads\/2020\/06\/How-to-Convert-a-User-Mailbox-to-a-Shared-Mailbox-in-Microsoft-365-1.png\",\"width\":4480,\"height\":2520},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.ntegrait.com\/convert-a-user-mailbox-to-a-shared-mailbox-in-microsoft-365\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/ntegrait.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Convert a User Mailbox to a Shared Mailbox in Microsoft 365\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.ntegrait.com\/#website\",\"url\":\"https:\/\/www.ntegrait.com\/\",\"name\":\"IT Services in Virginia\",\"description\":\"Ntegra IT\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.ntegrait.com\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.ntegrait.com\/#\/schema\/person\/33156c118f002b88019c3fc70441bf79\",\"name\":\"Steve West\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.ntegrait.com\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/3cc273f166c78aca895198956663df42?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/3cc273f166c78aca895198956663df42?s=96&d=mm&r=g\",\"caption\":\"Steve West\"},\"description\":\"Ntegra IT is devoted to providing reliable Computer Support to businesses that want to improve productivity and profitability. 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